Cortell welcomes Heritage Bank to the CoreBIS APRA governance and reporting application

Heritage is one of the longest-standing financial institutions in the country. Since 1875, Heritage have grown to become the largest customer owned bank in Australia. This movement began in Australia over 150 years ago, when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks. Since then, customer owned banking has grown to serve over 4 million Australians in every state and territory.

Whilst the challenges they face have changed over time, their award-winning customer service, competitive products, and their ingenuity have always been present to support their members.
This ingenuity has now recognised Cortell’s award winning application CoreBIS as the platform of choice to help steer Heritage through the changing regulatory landscape.

Rod Chamberlain, Financial Controller of HERITAGE states:

“Heritage has been on a transformation journey that will continue to evolve as opportunities are identified for improving our member experience and internal capabilities for meeting the changing banking landscape.

Cortell’s expertise and proven application CoreBIS has been selected to further enhance this transformation journey. APRA are undertaking significant change with their submission portal moving from D2A to APRA Connect and Heritage would like a partner who can support this transition for us. CoreBIS will provide not just a submission portal gateway, but also a robust governance application that will support our business to analyse, report, commentate and meet the audit and regulatory guidelines all in one application, we very much look forward to working with Cortell.”

James Corner, Product Manager of CoreBIS states:

“We are very excited to have HERITAGE on our CoreBIS application. Heritage have demonstrated longevity in the Australian banking space. This longevity can be attributed to many reasons, one of which is a true understanding the banking landscape, knowing which direction to go and which ecosystem of partners to work with to deliver success. We know CoreBIS will complement this journey of Heritage into the foreseeable future.”

Nick Potts; Director of Cortell states:

“Heritage is a significant milestone for Cortell, with the majority of the mutual banks in Australia now on or moving to CoreBIS. It is a testament to not just the strong value CoreBIS provides its clients, but also the strong customer advocacy rates that CoreBIS receives. We look forward to continuing this exceptional growth story of CoreBIS as it continues to enrich the experiences of our clients.”

HERITAGE represents another significant customer engagement within the mutual market space for CoreBIS. Recently awarded the Global winner for IBM in Analytics and AI, Cortell’s suite of applications including CoreBIS continues to provide innovation and value add solutions to market participants.


About Cortell Australia

Cortell is a Business Performance Management practice that helps customers improve visibility, transparency, accuracy and efficiency for all aspects of the business performance management and decision making cycle. We have developed invaluable expertise in many industry sectors over the years delivering on premise and cloud based solutions. Our projects leverage the IBM Business Analytics range of solutions including IBM Planning Analytics (TM1), IBM Cognos Analytics, SPSS and the Watson range of applications. Our consultants have delivered hundreds of solutions to organisations in all industry sectors & functional areas.